The Skills Strategy Working Group shares frameworks, models, tech stacks and other tools member firms are using to develop their skills strategies.

Our Innovation and Foresight member firms prepare for alternative futures. They share insights and best practices on managing their function, designing an innovation process, and building a culture to support their mission and trends that will impact their business.

The Leader Development Council brings together senior leaders responsible for the creation and execution of Leader Development strategies within their organizations.

CHRO Council members share their insights and challenges of developing and leading the HR function. They cover recruitment, retention, employee experience, total rewards and culture.

The CLO Council focuses on L&D strategy, governance,  upskilling, leadership development, and learning technologies.

CLO LIFT is a practitioner-led innovation challenge in collaboration with our CLO community. Our goal is to address long-standing learning problems by sharing robust recommendations and thought-provoking viewpoints, focusing on practical solutions led by world-class professionals.

The CLO Council for Professional Services focuses on learning and development for consulting skills.

The Talent Management Council focuses on effective programs to develop global leaders, accelerate learning, C-Suite engagement, talent mobility, and career development.

The People Analytics Council is for heads of HR Strategy, Workforce Analytics and Workforce Planning. They share how they leverage workforce analytics for recruitment, retention and productivity. They manage employee sentiment surveys to understand and respond to employee concerns.

The focus of this council is to tackle significant choices, challenges, and decisions to be made by leaders in Human Resources Technology committed or committing to a Workday core HR platform. The council operates in a collaborative, candid, confidential and solution-focused manner.  Our members bring a diverse collection of experiences to the table and represent various points of maturity along their technology roadmaps. They share their recipes for success as well as their challenges and mis-steps and we learn equally from both.

Examples of topics of key interest:

• Optimizing the management and adoption of your current Oracle HCM platform and broader portfolio
• HR Technology Architecture and Roadmaps - Sharing individual adoption and implementation plans, best practices and lessons learned at a country level. Understanding big bang vs product-by-product adoption models
• Strengths and opportunities for improvement of Oracle HCM individual modules/products.
• Experiences and Integration with non-Oracle HR software and/or HR process providers.
• Establishing and standardizing processes; How to live without customizations/succeed with configuration.
• Driving portal and self-service adoption.
• Getting the most out of Oracle’s Reporting and Analytics capabilities.
• Learning from early exploration and experiences with emerging technologies e.g. ChatGPT
• Defining your internal operating model – right skills, right locations, right organization design.
• How to handle multi-release upgrades along with the day-to-day business demands.
• System integrators – who is good, who is not and why.
• Ensuring data privacy and other compliance in an increasingly complex environment

The focus of this council is to tackle significant choices and decisions to be made by leaders in Human Resources Service Delivery and Technology committed or committing to a Workday core HR platform. The council operates in a collaborative, candid, confidential and solution-focused manner.  Our members bring a diverse collection of experiences to the table and represent various points of maturity along the roadmap to the ultimate “end state”.  They share their recipes for success as well as their current challenges and mis-steps and we learn equally from both.

Examples of key topics of interest:

• HR Technology Architecture and Roadmaps - Sharing individual implementation roadmaps; sharing best practices at a country level.
• Strengths and weaknesses of Workday and its individual modules/products.
• Experiences and integration with non Workday solutions and tools.
• Establishing and standardizing processes; how do you get there? How to live without customizations/succeed with configuration?
• Driving portal adoption and self-service usage.
• Getting the most of Workday’s Reporting and Analytic capabilities.
• Learning from early exploration and experiences with emerging technologies e.g. ChatGPT
• Defining your internal Workday operating model- right people in the right locations doing the right work.
• How do you handle multi-release upgrades along with the day-to-day business demands?
• Third-party support – who is good, who is not, and why?
• Coordinating with Talent Management, Learning, Payroll, Benefits and other HR partners.

The deployment of ServiceNow within many HR organizations has moved far beyond the adoption of the tool as a case management solution to leveraging it as an enabler of optimized employee experiences through the deployment of its portal, digital assistant, journeys and other capabilities.  The focus of this council is therefore to tackle significant choices and decisions to be made by leaders in Human Resources Service Delivery and Technology committed or committing to a ServiceNow platform. The council operates in a collaborative, candid, confidential and solution-focused manner.  Our members bring a diverse collection of experiences to the table and represent various points of maturity along the roadmap to the ultimate “end state”.  They share their recipes for success as well as their current challenges and mis-steps and we learn equally from both. Examples of topics of key interest/discussion include:

• Strengths and weaknesses of ServiceNow and its individual modules/products.
• ServiceNow Architecture and Roadmaps - Sharing individual implementation roadmaps; sharing best practices
• Coordinating with ServiceNow Technology case management implementations
• Establishing and standardizing processes; how do you get there? How to live without customizations/succeed with configuration?
• Designing and driving portal adoption and self-service usage.
• ServiceNow digital assistant / chat capabilities
• Getting the most of ServiceNow’s Reporting and Analytic capabilities.
• Defining your internal ServiceNow operating model- right people in the right locations doing the right work.
• How do you handle multi-release upgrades along with the day-to-day business demands?
• Third party support – who is good, who is not and why?
• Integrating with other HR technologies and tools.
• Coordinating with Talent Management, Learning, Payroll, Benefits and other HR partners.

The focus of this group is to tackle significant choices and decisions made by service delivery leaders in Human Resources. The council operates in a collaborative, candid, confidential and solution-focused manner.  Our members bring a diverse collection of experiences to the table and represent various points of maturity along the roadmap to the ultimate “end state”.  They share their recipes for success as well as their current challenges and mis-steps and we learn equally from both.

Examples of key topics of interest:

• What is the right future state service delivery model for your organization? Is there more than one?
• What does global mean and how should it influence your structure and staffing for HRSD?
• What emerging technology solutions can help you get there?
• What strategic third-party relationships can help get you there?
• How do you become a key contributor to the strategic impact of HR to your organization?
• How do you measure process and product efficiency, compliance and client satisfaction?
• How do you develop and keep the talent pool in this unique HR function?
• How do you engage the broader HR organization to help ensure success?

The focus of this group is to tackle the significant challenges faced by leaders in the Global Payroll arena. It is done in a collaborative, candid, confidential and above all solution-focused forum.  Our members bring a diverse collection of experiences to the table and represent various points of maturity along the roadmap to the ultimate “end state”.  They share their recipes for success as well as their current challenges/mis-steps and we learn equally from both.   

Examples of key topics of interest:

• Optimizing Operating Models/Processes (shared svc’s / captive/outsourced; local/regional / global; HR vs. Finance)
• Supporting Technologies
• Automation and Innovation
• Supporting Vendors & Best Practices in Managing your Outsourcer
• Timekeeping & Absence Tracking Practices, Processes and Solutions
• Ensuring US domestic and Global Compliance and Controls
• Reporting, Metrics, Analytics